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Order & Shipping Information

At customer satisfaction is what counts. All purchases are processed with full extensive care to meet our customers' needs. Once we receive your order, it will go through our quality control procedure at our logistics company, so you receive the best in quality item.

Making a purchase with us is easy. Simply follow the below instructions to successfully complete your order:

Shop by browsing through our products by brand, category or by Price.

Click on the product image to access the individual item's product page where you will view the full product description including size details.

Add your selection to your shopping basket by clicking on the 'Add to basket' button on the product page. Review the item(s) you have chosen in your shopping basket. To delete an item from your shopping basket, click on the 'X' button.

Press the 'Proceed to purchase' button to proceed to the login stage of the checkout and to finalize payment details for your order.

We accept the following card types - Visa, Mastercard, Discover and AE. Please note your items will be shipped to your confirmed billing address with signature requried.

Once you have completed the order stage, you will receive an confirmation email stating that we have received your order. This will include an order identification number, where you will be able to track the process of your order by login to your account on our web site. We will then start to process your order.

Payment Security Information (applies to all card transactions)
All card transactions will go through a security verification procedure, allowing us to filter out any card payment issues and fraudulent orders (this may delay your order). Please note we only deliver goods to the card holder's name and billing address (the name & address as shown on your card statement). Any different address provided will not be accepted and the transaction will fail on every attempt made. Please note your card issuer may temporarily hold funds for a failed transaction for up to 5 working days.

For added confidence in shopping online with and to increase the security of Internet transactions, we have introduced 3D-Secure - Verified by Visa & MasterCard Secure Code. 3D Secure is the latest fraud prevention initiative launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction.

To use the 3D Secure service, you must first register with your card issuer (please note certain card issuers may allow you to register to the 3D Secure scheme on our web site). Once you have registered you will be automatically prompted at the checkout to provide your 3D Secure password each time you make a purchase. This means that even if someone knows your card number, they will be unable to complete a purchase without your 3D Secure password.

For further information on the 3D-Secure schemes please click on the below links:

Click here for Verified by Visa.
Click here for MasterCard Secure Code. reserves the right to hold on to orders for review. reserves the right to cancel orders containing information that cannot be verified.

Once your payment has successfully cleared the payment security verification procedure you will receive an email notice.

Shipping Information
Once your order has cleared the payment stage our logistics company will process your order through our quality control procedure. Your order will be packed in secure and appropriate packaging, ready for dispatch.

Depending on the destination of your order, we use various courier services. Please see below for our shipping rates and shipping timescale.
USPS Priority Mail - Usually takes 2-5 days.
USPS Express Mail - Overnight shipping to most area 1 Day.
International Order will be shipped by USPS Global Express Mail.

Please note we only deliver goods to the card holder's billing address (the name & address as shown on your card statement).
If nobody is available to sign for the delivery when it arrives at your billing delivery address, then a notice will be left at the address with the phone number to call to arrange a re-delivery.

If re-delivery is attempted without success on a further occasion, the order will be returned back to us.

If an order has been lost or stolen whilst in transit, we will instruct a full investigation to be carried out by the courier company. No refund or replacement item will be sent until the investigation has been carried out and the claim has been approved by the courier company.
For enquires regarding deliveries, please contact us at and remember to include your order ID number.